Shipping and Delivery
All orders are dispatched by Australia Post. Orders will be processed within three business days. Pending your location, orders are expected within 2-5 business days of dispatch within Australia, however this cannot be guaranteed due to circumstances out of our control.
Unless otherwise agreed by us, we will deliver your products to the delivery address indicated on your order via Australia Post Regular Postage.
For urgent delivery, please contact me on 0420856861 to make special arrangements.
Free Shipping (for orders over $100) Australia Wide
If we are unable to delivery your products to you within 14 days of receiving your payment, you will have the option to cancel your order and you will be refunded immediately.
Our Return Policy
We accept returns up to 10 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
However, handmade earrings are not returnable due to hygiene reasons.
In the event that your order arrives damaged in any way, please email us as soon as possible at thedoodlingcrafter@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at thedoodlingcrafter@gmail.com.
Our Privacy Policy
Your privacy is important to us, and we want you to feel secure about the personal information you provide. This Privacy Policy outlines how we collect, use, and protect your information.
1. Information We Collect
When you use our website, we may collect:
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Personal information for order processing (name, contact, address, payment details).
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Non-personal information for website analytics.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders.
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Improve our website and services.
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Send order updates and promotional information with your consent.
3. Information Sharing
We do not sell your information. We only share it for order fulfillment purposes.
4. Security
We implement security measures to protect your information.
5. Cookies
We use cookies for a better user experience. You can manage cookie preferences in your browser settings.
6. Your Rights
You can access, correct, or delete your information. You can opt-out of marketing communications.
7. Changes to This Policy
We may update this policy. Check for changes on our website.
8. Contact Us
If you have questions, contact us below.
By using our website, you agree to this Privacy Policy.